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If you have further questions, please contact our Customer Support here:

support@bartonpublishing.com

Our support staff will reply between 9 a.m. and 9 p.m., central time, Monday-Friday,
and as soon as possible on Saturday and Sunday.
Should you have any difficulties, please allow us to respond before
contacting your credit card company or PayPal,
as most problems can be easily and quickly settled between us and you
(otherwise, it can take days or even weeks to settle through the payment centers).